Ibn Malik Institute > Refund Policy
To users of ibn-malik.com and its services, If you register to a program or course at Ibn-malik.com, or your kids are enrolled in one of our programs or courses, you will agree on the following Terms of Service and Refund Policy.
Payment and Refund Policy:
- Students pay tuition fees in advance according to the pricing plan they choose from pricing and offers page.
- You choose the available payment methods in the registration form then the pricing plan form the pricing page and administration sends you a confirmation email about the payment method and information to use. After payment, the administration sends you a confirmation e-mail with the details of the transaction; date, time and amount received.
- Ibn Malik administration sends and receives emails about payments, refund, offers and financial issues only via billing@ibn-malik.com. Use only the payment information sent to you via billing@ibn-malik.com
- The administration reserves the right to suspend the student’s classes or may cancel the student’s schedule if the payment is 7 days over-due.
- There is no refund for any missed classes. Make-up classes are offered as per the terms above.
- In case of emergency or sever circumstances, If the student wants to pause their classes after the payment, the student have to send a Suspend Request to info@ibn-malik.com . If the student was not able to resume the classes in 2 months, then the student have to contact us for refund.
- Ibn Malik institute reserves the right to raise the prices on all programs and courses with a 10% yearly.
- Ibn Malik institute may revise the Terms of Service and Policies at any point of time and add the updates on the website.
- These terms are applicable for all programs and courses and for all students, and we are not responsible for any consequences that may happen because of neglect to any of the terms above.